I hate the heat, so be careful what you promise

We discovered last night that our Air Conditioner is dead. Normally, I might scoff – why even have it on this early in April? But then, I wouldn’t normally have expected 90 degree days the second week of April either. Last month when our water heater exploded, we splurged and spent the extra money on a “priority club” with our service provider that promised same day service and queue bumping, covering plumbing, heating, and cooling.

Today, I called that in. And it failed miserably.

My biggest complaint isn’t that we will have to wait until tomorrow for a service tech – it’s currently 80 something in the house, which although warm and making me wilt, isn’t exactly a high temperature. What annoys me most is that we bought this contract because it stated we’d get same day service and we’re not. I’ve been apologized to, I’ve been told about the unexpected volume of technician calls they’re experiencing this week, and I understand and sympathize, really I do – but don’t take my money and sell me a service if you aren’t capable of delivering on it.

Bah.

Heat makes me grouchy, by the way.